CCW Learning Agenda

CUSTOMER CONTACT WEEK LEARNING takes a two-fold approach, addressing both of the above challenges head on, bringing contact center L&D leaders up to speed on the latest in corporate learning trends relevant to the contact center while allowing quality and training managers to compare strategies and programs for equipping agents to deliver customer success.

Join us this December in Dallas for the first CCW focused exclusively on learning and development in the contact center. Get in touch with us for any event questions and we'd be happy to help!

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